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Comment: Warm welcome by all.
Attentive service with all key points met.
Original and enticing menu.
Delicious food and beverage.
Would recommend in a heartbeat.
Friendly advice: Can get loud when busy. But what venue doesn't nowadays?!
Date: 2021-06-22 15:05:17
Rating: 5
Author: Yorick Nicholls
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Comment: Have been there a few times. Good location, friendly atmosphere, comfortable seating. Helpful and attentive staff. Food quality very good. Beef on Perilla leaf and the fried fish are my favourites. Even the fishbones can be chewed and are delicious! Papaya salad is not to my taste.
Date: 2021-06-20 19:52:11
Rating: 5
Author: qazi ali
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Comment: The quality has lowered since the chef left....
That's unfortunate, dishes have less flavor and are less refined... Won't go back again.
Really nice staff though.
Date: 2021-05-20 14:09:25
Rating: 2
Author: Tania D
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Comment: Fresh review. I am sitting at the restaurant right now while writing this review.
Food worth that 1 star, so I gave it with 1 start.
I would say that their customer service is treating people if it is conditional.
We have been here for the first time, and the staff did not offer any introduction. But the funny thing is that the table next to us, they have been here before, but the male staff still gave some briefs about the menu. That is still ACCESSIBLE.
However, we had a dish which was a whole fish on the plate. And the people next to us seemed very interested into this dish. And the male staff used his finger pointing the dish on our table to introduce the dish to other customers. And he was not even saying any sorry to us while we were having the food. He was talking towards our food as well, and we felt very unrespected!!!!! But he never said anything after this.
Hope everyone could enjoy this kind of customer service with the average food quality.
Date: 2021-05-01 20:26:29
Rating: 1
Author: Darren Yang
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Comment: The food itself would have gotten 5 stars but the service is top notch. Very throughful and efficient service. Food comes out piping hot even when the restaurant was incredibly busy. Alex is probably the best bartender in Ponsonby. I would give this place 7 stars if I could.
Date: 2021-04-10 19:27:25
Rating: 5
Author: Vivek Rajasekaran
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Comment: Lovely food and amazing service. Great variety of spices on the palate. The cocktails were fantastic!
Date: 2021-02-01 12:01:57
Rating: 4
Author: Api Talemaitoga
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Comment: Real Thai Food. Tasty!
I wasn’t really sure what I was in for. I saw good reviews and came in not knowing this was a Thai restaurant.
But that soon caught up quickly. Flavours are refreshing, but anything with sauce is thick and strong. So be prepared for strong rich flavours which can be overwhelming if you order many strong flavour dishes.
Friendly staff, great service, nice food.
Service: 5/5
Food Quality: 4/5
Food Quantity: 4/5
Presentation: 4/5
Environment: 4/5
Price per person: $80 inc drink
Date: 2021-01-09 17:42:18
Rating: 4
Author: Amynot_Official - AsianHipHopArtist
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Comment: This place was a good find. The food is asian fusion and we really enjoyed the dishes. The duck larb was yum and weirdly the eggplant and tofu was delicious. We also had the whole snapper with leaves. The food service was quick. The drinks on the other hand took really long for some reason. They tasted great when they arrived. Would definitely go back.
Date: 2021-01-09 15:30:32
Rating: 4
Author: Adrian Albuquerque
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Comment: I love the food here. Their appetizers are very creative and yummy. My fav is the spicy beef in curry leaves - a must try. The taro and roast pork are great too.
Date: 2020-12-09 23:42:08
Rating: 5
Author: Chi Vu
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Comment: Amazing Food. We have enjoyed the menu.
Highly Recommend! ?
Date: 2020-12-09 17:05:59
Rating: 5
Author: driNZ media
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Comment: Going out to eat, the minimum requirement is that the food is as good as you can make at home. Saan has food I've never made at home! Really interesting and extremely well prepared. Not to mention delicious. Service is friendly, informed and not in your face. Very professional. Highly recommend.
Date: 2020-12-03 21:19:11
Rating: 5
Author: Kuhlman Jamaal
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Comment: Saan is a great spot for a meal as a couple or as a group. The staff are very friendly and helpful. They can recommend how many dishes you need for your group size and get it right every time.
Date: 2020-11-29 13:56:14
Rating: 5
Author: Ryan Church
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Comment: Nice experience!!
Very enthusiastic waiter, and very patient recommendation of dishes. The food is very good and the price is not very expensive. Excellent service, comfortable environment and delicious dishes! I will certainly come again!
Date: 2020-09-03 22:50:02
Rating: 5
Author: YUKI XU